Privacy Policy

At VN Dental Care, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal and health-related information when you visit our website https://vndentalcare.in/, contact us, or receive dental care from our clinic.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal, medical, and non-personal information to provide quality dental services and improve your experience with VN Dental Care.

Personal Information

When you interact with our website or clinic, we may collect personal information including:

Full name
Mobile number
Email address
Age or date of birth
Address or location details
Appointment requests and preferences
Information shared through contact forms or WhatsApp inquiries

Providing this information is voluntary; however, certain services may not be available without it.

2. Health and Medical Information

When you become a patient at VN Dental Care, we may collect medical and dental information, including but not limited to:

Dental and medical history
X-rays, photographs, and diagnostic records
Treatment plans and procedures
Prescription details
Payment and insurance-related information (if applicable)

All health-related data is treated as confidential and handled with strict care in accordance with applicable Indian healthcare and data protection laws.

3. Non-Personal Information

We may automatically collect non-personal information when you visit our website, such as:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referring websites

This information does not identify you personally and is used only for analytical and website improvement purposes.

4. How We Use Your Information

The information collected by VN Dental Care is used for the following purposes:

To provide dental consultation, diagnosis, and treatment
To schedule, confirm, and manage appointments
To communicate with you via phone, email, or WhatsApp regarding services, reminders, and follow-ups
To respond to inquiries submitted through our website
To maintain accurate patient records
To improve our website, services, and patient care experience
To comply with legal, regulatory, and professional obligations

We do not sell, rent, or trade your personal or medical information to third parties for marketing purposes.

5. Cookies and Website Technologies

Our website https://vndentalcare.in/ may use cookies or similar technologies to enhance user experience. Cookies help us:

Understand visitor behavior
Improve website performance and navigation
Analyze website traffic

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Data Security and Protection

VN Dental Care takes reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure. These measures include:

Secure systems and controlled access to data
Restricted access to patient information
Administrative safeguards and internal confidentiality policies
Staff awareness and training on data privacy

While we strive to protect your information, no method of online transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Sharing and Disclosure of Information

We may share your information only under the following circumstances:

With dentists, healthcare professionals, and authorized staff involved in your treatment
With third-party service providers who assist with website hosting, appointment management, or IT services, under confidentiality obligations
When required by law, court order, or government authority
To protect the rights, safety, or property of our patients, staff, or clinic

Any third party receiving your information is required to maintain its confidentiality and security.

8. Patient Rights

You have the right to:

Access your personal or medical information
Request correction of inaccurate or incomplete information
Request clarification on how your data is used
Withdraw consent for non-essential communications

Requests related to your data can be made by contacting us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites for informational purposes. VN Dental Care is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13 without parental or guardian supervision. We do not knowingly collect personal information from children. If we become aware that such information has been collected inadvertently, we will take appropriate steps to delete it.

11. Online Communication Disclaimer

While we take reasonable steps to protect electronic communication, email and online forms may not always be fully secure. We advise patients not to share highly sensitive medical or financial information through unsecured electronic communication unless specifically instructed.

12. Data Retention

VN Dental Care retains personal and medical information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and professional guidelines.

13. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes indicates acceptance of the revised policy.